tTech understands that proper management of Information Technology (IT) infrastructure and support services are critical for the effective functionality required by businesses. That is why we place a premium on high quality, cost effective managed IT services. Our services include:

Network Management

All businesses require an efficient IT network to move information quickly and reliably to employees, customers and partners. Maintaining your network can be costly in terms of equipment and personnel. tTech minimizes the costs and risks associated with managing and maintaining your IT networks through:

  • State of the art technology to continuously monitor and detect any degradation in performance or failure of network devices or telecommunications circuits.

  • Network assessments for security, redundancy, maintenance and management of your network to avoid downtime, detect vulnerabilities, and increase reliability, performance and security of your company’s business applications; and

  • Network design, deployment and management for internal use and to accommodate new business locations, ensuring that your network is optimized.

Server Management

Servers are the core of every IT system, storing and processing the information required to keep your business operating. The services provided by tTech proactively monitor and manage your servers to reduce unnecessary downtime and improve performance. Our assessments will also identify opportunities to save costs through server virtualization. This is achieved by:

  • Matching the company’s business requirements with the IT infrastructure, considering size, backup and disaster recovery needs;

  • Deploying servers with the configuration settings to eliminate common security vulnerabilities;

  • High tech monitoring tools used to capture CPU, memory and disk utilization statistics to guide server upgrade and replacement decisions;

  • Cost cutting server virtualization services, allowing one physical server to operate as though there were multiple physical servers deployed, adding: flexibility in testing new servers, which can be deployed in minutes instead of days or weeks; faster disaster recovery time; and reducing energy consumption and physical space requirements.

Infrastructure Management

tTech will deploy monitoring systems rapidly in your company to proactively monitor your critical IT infrastructure to increase system availability. We accomplish this through:

  • Proactive alerts to IT support personnel to inform them when problems exist on their networks and servers, helping to stay ahead of users and minimize downtime;

  • Providing remedial action, many times even before users are aware of the problem;

  • Giving access to historical reports on the performance of your company’s infrastructure to determine where inefficiencies may exist;

  • Performance monitoring services to allow your IT personnel to see in real time how well your infrastructure is performing or where problems exist, optimizing the performance of your servers and overall network.

Security Services

By assessing the vulnerability of your systems, tTech will help to prevent attacks and hacking by sophisticated cyber criminals. We will also identify and implement solutions to reduce those vulnerabilities and provide ongoing IT security monitoring and management services through:

  • Vulnerability Assessments to identify key vulnerabilities associated with the devices on the network, particularly those associated with applications running in the client’s environment;

  • IT Security Rick Assessments, looking at the framework and controls in place at the client site, identifying risks, and providing recommendations to alleviate those risks;

  • Anti Virus and Anti Spyware systems to leverage existing infrastructure to get the best protection for that deployment;

  • Active Directory Design to deliver safe and secure Microsoft Windows environments, preventing unauthorized installations and inappropriate access to the system;

  • Security Awareness Training to teach employees how to protect the company’s sensitive data;

  • Windows Patch Management, an important proactive security step;

  • Firewall Administration guided by firewall policies designed and implemented by tTech to protect the corporate network and manage corporate firewalls; and

  • Security Consulting Services including the implementation of audit requirements, design of security policies, and the evaluation of emerging security technologies.